Crisis Services Coordinator

About the Centre 

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The Sexual Assault Centre Kingston is a feminist, not-for-profit organization providing free, confidential, non-judgmental support for survivors of sexual violence in Kingston, Frontenac, Lennox & Addington. We provide support to survivors of all genders, ages 12 and up, who have experienced recent and/or historic sexual violence. 

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Position Summary 

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Reporting to the Director of Counselling & Crisis Services, the Crisis Services Coordinator is responsible for the recruitment, training, and support of the centre’s crisis line and accompaniment volunteers, as well as the coordination of our phone, chat and text crisis lines. 

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Job Description 

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A full job description can be viewed/downloaded here. 

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We are looking for someone who has the following: 

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• Experience with program/project coordination and/or volunteer management.

• Volunteer or employment experience within a non-profit setting. 

• Relevant crisis management skills and experience including an understanding of de-escalation techniques. 

• Comfort with facilitating meetings and trainings both virtually and in person.

• Strong organizational, task prioritization and time management skills.

• Excellent verbal and written communication skills. 

• Ability to work independently with minimal supervision as well as to collaborate with a team. 

• Proven discretion in dealing with confidential and sensitive information.

• Experience collecting and analysing statistical data. 

• Advanced computer skills, with a sound knowledge of the Microsoft Office and Google suites. 

• An in-depth knowledge of intersectional feminist, trauma-informed practices and of the unique struggles experienced by survivors of sexual and gender-based violence. 

• Demonstrated experience in advancing organizational goals of equity, inclusion, anti-racism and anti-oppression. 

• Demonstrated respect for individual, cultural, community and organizational diversity, including the ability to identify and understand intersecting issues related to gender, age, sexual orientation, (dis)ability, race, ethnicity, socioeconomic location, religion, and gender identity. 

• Valid Vulnerable Sectors CPIC (updated within three months) or ability to obtain such promptly upon hiring

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French fluency and ASIST or SAFETALK training will be considered strong assets.

Compensation Package: 

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One-year contract at 35 hours (5 days) per week, with the possibility of renewal.

Pay scale: $24.50-$32.23 per hour, based on qualifications and experience. 

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In order to protect the physical and mental health of our staff, we also offer a generous sick/personal day policy that all employees will be entitled to from their first day in our centre.

Tentative start date: Monday, November 10, 2025 

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Application Process: 

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We recognize that BIPOC and other equity-deserving community members are disproportionately affected by sexual violence. At SACK, we have promised to do better in representing our community and to take meaningful steps toward eliminating systematic racism and oppression. In line with this commitment, we strongly encourage applicants who self-identify as belonging to BIPOC, newcomer, gender diverse, and other equity deserving groups to apply.

Interested applicants should submit a resume (max. 3 pages) and cover letter (max. 1 page) in a PDF format to hiring@sackingston.com with the subject line “Crisis Services Coordinator”. 

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The deadline for submitting a full application is Friday October 31st at 5:00 pm. Applications will be considered on a rolling basis. We thank all applicants for their interest, however, only applicants selected for an interview will be contacted. 

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SACK is committed to providing accommodation upon request at all stages of the hiring process. If you require accommodation during the hiring process, please contact us at hiring@sackingston.com

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